If I am owed a refund, when will I get it?

Refunds, if applicable, will immediately be submitted to our bank. From the submission/refund date banks generally take up to 10 business days to process the refund payment and transfer the funds into a customers account. Please note, some banks can take up to 15-20 days, or until the next billing cycle. The refund should be converted to your local currency by your credit card company.